Features
trade finance
Getting the new band together
The pandemic has been a powerful accelerant for the digitalisation of trade finance, which has much to gain from the increased use of online data, Ouida Taaffe reports
Digitalisation is the great slayer of intermediaries. Up and coming musicians used to need a deal with a record label. Now, a band can launch online. But digitalisation is also the creator of businesses. Record label scouts filtered only a narrow choice to consumers. Music platforms mine huge datasets, using artificial intelligence, to select hits, help write them and target particular consumers. The song choice is endless.
What will digitalisation mean for trade finance? The answer here, too, looks to be the creation of big platforms that offer much more functionality and inclusion, albeit platforms that are rather more complex than those in the music industry.
Knowing your customer's customers
Trade finance has long been a vital intermediary for exporters – making it possible for them to be sure that they will be paid for their goods even if the buyer is on the other side of the world. That is why it was untouched by the first wave of digitalisation, the so-called sharing economy. Trade finance exists to make sure that assets don’t get shared around. What it sells is security and guarantees.
But trade finance is also a powerful gatekeeper because accessing its expertise and protection is expensive – particularly for small companies and those in emerging markets. There is a large ‘trade gap’ – now, during Covid, estimated at around $3.5tn – that existing practices cannot close. Will digitalisation start to make trade finance more like a music platform and less like a set of record labels?
A wider service offering looks like a given. For example, the International Chamber of Commerce (ICC) and Africa investor (Ai) announced in December 2020 that they are launching an eTrade initiative to help five million enterprises in Africa digitise. The companies will range from micro to medium-sized. One aspect of the work will be setting up a ‘Digital Sustainable Procurement Champions Community’, formed of leading multinationals and domestic companies active in Africa. They will help the SMEs in their supply chains to digitise. But the project has other strands, including lobbying governments.
That is important because digitising trade finance will effectively be a full-scale fourth industrial revolution shift. The ICC has a road map with three pillars for supporting digitsalisation, says Chris Southworth, secretary-general of the ICC United Kingdom. These are focused on: governments modernising laws; the ICC itself setting global standards; and getting adoption and transformation across the industry. There are a lot of moving parts, but things are now progressing more quickly.
“We surveyed banks to get a feel of where they were in digitalisation in February and March of 2020,” says Southworth. “At the time, over 50% had actively been digitising their processes. It’s safe to say it’s a lot more than that now.”
The surge in growth and productivity could be worth
hundreds of millions to the UK alone
He says it’s not just banks that Covid has pushed to move further and faster. “A much wider range of governments have been very active in changing laws and removing barriers,” he adds. “Covid has focused everyone’s minds on the problems and how to get solutions. It’s a transformatively different conversation now. They are all around the table. That has never happened before.”
The discussion partners include Bigtech companies such as Amazon, Google and Apple. “There is a role for everybody,” says Southworth. “Google and Apple, for example, have a huge contribution to make in things like cyber policy. But politics is a threat [to collaboration], where it demands changes of networks, systems and companies based on political allegiance.”
Covid is not the only issue that has concentrated minds on the benefits of working together. Digitalisation of trade finance holds out the prize of a big surge in growth and productivity. It could be worth hundreds of millions to the UK alone, Southworth says. The UK is mapping its whole digital trade system to find points of failure and to see whether those need government or private sector intervention, with a report due this year.
“We need to do that globally and in a way that is fair and equitable,” says Southworth. "Poorer countries could get left behind. We have to work in a global fashion.”
He wants countries across Asia to be as much a part of the dialogue as the western world is and says that the choices the world makes now about systems and regulations, such as the WTO’s e-commerce rules, will dictate trade for the next 30 to 40 years.
What the banks are doing
Vinay Mendonca, managing director and global head of product, propositions & structuring, trade and receivables finance at HSBC, says his bank already had some digital interfaces in place for clients well before the pandemic. “Usage was around 25% two years ago. We expect to see that at around 65% in the pandemic,” he said, speaking in December 2020.
The surge in growth and productivity could be worth hundreds of millions to the UK alone
The banking sector is notorious for having a veneer of sleek fintech-like performance over clunky legacy systems. “You can try to manage by offering a better user experience,” says Mendonca. “However, if you really want a system that is simpler, safer and faster and increased use of tools like artificial intelligence or looking at data in real-time, you have
to upgrade the core product.”
HSBC started that upgrade three years ago, partly because customer expectations had changed. Used to e-commerce, they wanted real-time service. The bank now has more than 400 pre-published application programming interfaces (APIs), which let others dock onto its systems to exchange data. “But the new system has to be able to deploy change at
pace, in a matter of weeks,” Mendonca says.
Some retail fintech banks boast of updating products daily, but a big trade bank faces different problems. One is being part of an extensive trade network and gathering and checking all the necessary data from all the parties, including that from a customer’s customers – not just banks. “We’re working on cognitive automation to do document checking,” says Mendonca, mentioning that HSBC has strategic investments in several companies that offer trade finance data, including logistics platforms.
What will the future of trade finance look like? Mendonca says that “platformification is a big thing. Our platform will make trade finance available where and when the customer needs it…We are already offering trade loans to merchants on a large e-commerce market.”
There is a lot of new data coming onstream for platforms to use in their analysis. For example, Internet of Things data can be used to locate shipments and track their conditions, including whether a container has been opened, in realtime. Michelin, Argon Consulting and Sigfox France recently launched a company called Safecube to commercialise one approach.
Blockchain
But the digital solution that gets the most headlines is blockchain. It is often presented as the solution to a fundamental problem that the internet faces: how to ensure trust across a distributed network without the use of intermediaries, such as trade banks.
“We use distributed ledger technology to let the buyer/seller/insurer/customs officer/port authority, etc, access data without having to give it to an intermediary,” says Mendonca. “The inter-operability would be much more challenging if it were a value exchange. We are only using the technology as a way to communicate.”
But blockchain can’t overcome what Mendonca says is the main challenge to the digitalisation of trade finance: lack of standards. “A lot of digitalisation is backed by individual contracts, or by standards agreed by companies. But if you want to get to the next stage where an SME with no resources to pore over contract law can use the systems, you need standards." Industry players are very willing to work together, he says. "The challenge is fragmentation; will there be a winner, will they consolidate... People want to avoid a digital island."
Southworth is confident real progress can be made. “I suspect that we will be looking at quite a different system in five years,” he says. “There will probably be a lot more technology partners for banks and I would expect a lot of new players.”
He is also positive about the role technology will play and doesn’t see it as a job killer. “You can’t replicate a human being in terms of sophistication of judgment,” he says. “Technology has quite a lot of limits.”
Ouida Taaffe
Ouida Taaffe is the editor of Financial World
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